Dental Practice Heroes

You Might Be Wrong About Your Worst Team Member

"They're lazy." "They don't care." "This person is the problem." You probably said something like this the last time you got annoyed at the office. In this epi...

2026-09-22

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Retiring Early in Dentistry and the Freedom Trap

You can do everything “right” and still feel stuck: work harder, save more, invest earlier, chase a retirement number… then wake up the next day and realize nothing changed. That moment is what we’re ...

2026-09-16

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Why Your Team Only Follows Systems When You’re Watching (How to Fix It) w/ Dr. Gina Dorfman

Your team does the right things when you're in the building. Turn your back and... maybe not. Dr. Gina Dorfman has spent over 20 years building practices around culture, and knows exactly what m...

2026-09-14

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Your Practice Will Never Give You Freedom Until Your Leaders Can Do This

If your leadership meeting turns up “no problems,” we think you should be nervous. Silence can feel like health, but it often signals something else: people are checked out, nobody is looking closely,...

2026-09-09

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You're Spending Time On the Wrong Thing...Focus on This Instead w/ Dr. George Hariri

Whatever is holding your practice back is probably not the thing you worked on this week. Dr. George Hariri, co-founder of Shared Practices and author of Dental Moneyball, went from one practice to n...

2026-09-08

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Stop Talking Your Patients Out of the Best Treatment

That split second after a patient asks “Can’t you just fill it?” can quietly decide the whole case. If you hesitate, even with good intentions, you can accidentally turn your best clinical recommendat...

2026-09-02

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Simple Ways to Turn Patient Objections Into a Yes

Cost, timing, pain, insurance. These objections don't mean a patient is saying "no." In this episode, the DPH coaches share how they handle the most common patient objections and turn ...

2026-08-31

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The Subtle Trap Undermining Your Practice's Success

Your front desk can look busy all day and still leak production, profit, and patience. When phones, check-ins, insurance questions, and balance collections are treated like one giant job, “urgency” wi...

2026-08-27

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Implementation Usually Fails in 1 of These 3 Areas

We break down why the same operational problems keep resurfacing even after everyone “agrees” in a meeting. We share a simple leadership framework that turns talk into implementation so our dental pra...

2026-08-25

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How to Train the Assistant Every Other Dentist Wants w/ Kevin Henry

Every dentist wants an assistant who anticipates their needs without being asked. Almost nobody does what it takes to get there. Kevin Henry, dental journalist and founder of Dental Assistant Nation,...

2026-08-20

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Your Future Practice Won't Materialize Without Protecting This

We describe the moment every practice owner knows: you block CEO time to build better systems, then lose it to nonstop interruptions and tiny fires. We share how protecting leadership time, setting cl...

2026-08-18

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The Hidden Reason Your Practice Feels So Hard to Run w/ David Maloley

Eight out of ten employees show up disengaged. The other two are doing all the work in your practice. In this episode, Dr. David Maloley explains what's really driving attrition and why a payche...

2026-08-12

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Don't Try to Scale Your Practice Until You See This In Your Numbers

Hire another associate, open a second location, drop insurance — or maybe change nothing at all? The truth is, just because your practice can grow doesn't mean it should. In this episode, the DP...

2026-08-10

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3 Conversations that Will Keep You from Repeating Yourself

You know the moment: you’re having the same conversation again, trying to stay calm, trying to protect psychological safety, but quietly wondering why the message still isn’t landing. When a team memb...

2026-08-06

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5 Levers That Decide How Much Your Practice Produces

"I just need to get more patients into the office." It's something almost every owner tells themselves, but it's rarely what their practice needs. In this episode, you'll lea...

2026-08-03

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The Doctor-Hygienist Partnership That Drives Case Acceptance w/ Janet Hagerman

Your hygienist spends more time with your patients than you do. That makes them one of the biggest case acceptance drivers you have. This episode shows you how to unlock that potential with the right...

2026-07-30

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Stop Hoping and Praying for Your Dream Team, Build Them

If you walked into your dental practice right now and asked one random team member what they’re actively trying to get better at, would they have a real answer or a long pause? That moment tells you a...

2026-07-27

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Short Staffed? Here's What to Do

Your dental practice feels like it’s barely surviving, the team is overwhelmed, and the plan sounds logical: “Once we hire one more assistant or one more hygienist, then we’ll fix the systems.” I’m ch...

2026-07-23

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What Your Front Desk Wishes the Clinical Team Understood (And Vice Versa)

Front desk versus clinical: every practice has this quiet rivalry, but it doesn't have to be that way. In this episode, the DPH coaches break down why these two sides of the office resent each o...

2026-07-20

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Stop Hiring People to Solve This Problem

Your dental practice can feel like it’s drowning even when you’re fully staffed and the schedule looks reasonable on paper. The real culprit is often smaller and harder to spot: tiny steps in your sys...

2026-07-16

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Dental Practice Heroes

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